DELIVERY

Orders are typically shipped within 5 - 6 business days depending on availability and credit verification. However during our sale period, delivery times will be longer (2 weeks).

Please be aware that requests for changing orders will result in your current order being cancelled and a new one being created. 

Smooth Ganster will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery.

BAGS

Smooth Ganster packaging bags are extremely limited in production and are reserved for items from our newest collections. Please note that the dust bags currently are not sent out for mystery packages or items added to our end of season sales!

*DELIVERY TIME DOES NOT INCLUDE WEEKENDS OR PUBLIC HOLIDAYS* 

Whilst we aim to ship orders as quickly as possible there may be longer waiting times during busy periods. If you are not present when delivery is made royal mail should leave a card with your tracking number enabling you to collect your order from your local depot.

Delivery options for UK residents: 

• Standard Delivery: Free shipping* (orders £40 and above are shipped for free) via EVRI or Royal Mail. Orders below this threshold will be subject to a £6.00 postage charge.

INTERNATIONAL ORDERS

Smooth Gangster ships worldwide using DHL, please select your destination at checkout. International orders will typically be delivered within 5-7 days of being dispatched. Any duties and taxes to be paid upon receiving goods will be the recipients responsibility.